Shipping Policy

Latest update: May 31st, 2021

 Please read this Shipping Policy carefully before using Our Service.

 The following terms are applicable for any products that You may wish to purchase with Us.

 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following Definitions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

 Definitions

For the purposes of this Shipping Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bevolt AG.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to www.bevolt.com.

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 General

We try to maintain accurate stock counts on our Website. However, from time to time there may be a stock discrepancy and We will not be able to fulfill all your items at the time of purchase. In this instance, We will fulfill the available products to You, and contact You about whether You would prefer to await restocking of the back-ordered item or if You would prefer for Us to process a refund.

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the Order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to You.


Dispatch Time

Orders are usually dispatched within 2 business days of payment of Order. Our warehouse operates during business hours during the week, non-bank holiday days. We take steps to ensure dispatch time is kept to a minimum.

 

Transit Time

Generally, shipments are in transit for 2-7 days. This varies depending on the courier You have selected. We take steps to ensure transit time is kept to a minimum.

 

Tracking Notifications

Upon dispatch, You will receive a tracking link from which You will be able to follow the progress of your shipment based on the latest updates made available by the shipping provider.

 

Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please Contact Us so that We can conduct an investigation.

 

Goods Damaged In Transit

If You find a Good is damaged in transit, if possible, please reject the Good from the courier and get in touch with Us. If the Good has been delivered without You being present, please Contact Us for the next steps.
 

Insurance

Goods are insured for loss and damage up to the value of the Goods.

 

Import Duties and Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country. We encourage You to be aware of these potential costs before placing an Order with Us.

 

If You refuse to pay duties and taxes upon arrival at your destination country, the Goods will be returned to Us. You are responsible for the cost and risk of returning the Goods to Us. We will reimburse You the value of the Goods returned (i.e. we will NOT refund the value of any shipping paid, neither the initial shipping nor the returning shipping).
 

Contact Us

If you have any questions about our Shipping Policy, please contact Us: